Voice · ICP · Data — one system
Every call to someone worth calling.
Brio3 puts a phone-native voice agent on an expert-built ICP and verified contact data, then works the list — outbound and inbound — and books what qualifies.
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Talk to the agent. Hear what your prospects hear.
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The agent picks up right here.
Press start and the Brio3 voice agent answers in your browser — a real conversation, not a recording. No phone number; capped at five minutes.
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Connecting to the Brio3 voice agent…
Call complete
That's what your prospects hear.
On a live campaign this outcome lands in your CRM with the recording and transcript attached.
- Caller—
- Company—
- Duration—
- Outcome—
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01 — Why Brio3 exists
A voice agent alone doesn't fill a pipeline.
A dialer here. A data subscription there. A guess at who to call. Each one solves a slice and none of them talk to the rest — pipeline dies in the gaps between tools. So we built the three layers as one system.
Voice
A phone-native agent that works inbound and outbound calls as a real caller would — at a volume a team can't sustain by hand.
ICP
Your ideal customer profile, defined and tested by operators who've built ICPs before, then sharpened by real call outcomes.
Data
Contact data aggregated across providers, reconciled, de-duplicated and verified — so the agent is dialing real people.
02 — The product, running
Launch a campaign. Watch it live.
A company logs in, loads a list, assigns an agent and presses run. Every call shows up on the board as it happens — and comes back as a record when it ends.
03 — How it works
One loop, not three tools.
The ICP decides who. Data finds them. The agent makes the call. What happened on the call sharpens the ICP for the next one.
- 01
Define who is worth reaching
Segments, titles, firmographics and signals that describe a real buyer for you.
- 02
Find and verify them
Matching contacts across providers, reconciled and verified into a clean list.
- 03
Make the qualified call
The agent works the list — outbound and inbound — and books what qualifies.
- 04
Feed it all back
Outcomes flow into the ICP and the sourcing, tightening who gets called next.
04 — The three layers
Three layers. One system.
Voice does the calling. The ICP decides who. Data makes sure they're real. Each is built to feed the others — this is what each one looks like inside the product.
A phone-native agent that works the list.
Outbound campaigns and inbound calls, held as live conversations rather than a scripted IVR tree — at a volume and consistency a human team can't sustain. Every call comes back recorded, transcribed and summarized.
- Outbound campaigns with calling hours, time zones and retry rules
- Inbound numbers answered by the assigned agent
- Live monitoring with transcript, and a test call before anything goes live
- Speaks English, Spanish, French, German and Arabic
- Voice
- Thalia · American, feminine
- Language
- English +5 available
- Direction
- Outbound campaigns · inbound on assigned numbers
- Greeting
- “Hi, this is the assistant calling for the team at Meridian — do you have a quick moment?”
- Speaks first
- Yes · qualifies on two questions, then books
- Guard rails
- Calling hours 9–6 localRetry ×2Voicemail → retryDNC honoured
Defined by operators. Sharpened by outcomes.
Your ideal customer profile, defined and tested by people who've built ICPs before — then refined by what actually happens on the calls, so the next list is tighter than the last.
- Built by operators, not guessed from a form
- Tested and refined against real call outcomes
- Becomes the filter everything downstream runs through
- Titles
- VP OperationsHead of DispatchCOO
- Company
- Freight & logistics · 51–200 employees · Northeast US
- Signals
- Dispatch handled in-house · fleet of 50–200 trucks · hiring dispatchers
- Excludes
- Brokers3PL under 20 staff
- Feedback
- Calls to Head of Dispatch reach the decision-maker more often → weighted up
Real people, verified before the first ring.
Contact data aggregated across providers rather than trusted from one, with conflicts reconciled, duplicates removed and numbers verified — so the agent is dialing real people, not dead numbers.
- Aggregated across providers, conflicts reconciled
- De-duplicated and verified — dead numbers never reach the queue
- A clean, current call list mapped to the ICP
05 — Built for
Teams that live or die by outbound.
- Sales & SDR teamsCoverage the team can't hold by hand, on a list that's actually worth working.
- Founders running outboundA working outbound motion — ICP, list and calls — before the first sales hire.
- Lead-gen agenciesRun coverage across clients and markets from one system instead of a stack per client.
- Revenue teams scaling coverageAdd segments and markets as the loop proves out, without stitching new tools together.
06 — What comes back
Every call comes back as a record.
Nothing depends on a rep remembering to log it. The agent's calls arrive with the recording, the transcript, a summary and an outcome — and the CRM fills itself from them.
- RecordingEvery completed conversation, playable from call history
- TranscriptThe full exchange, plus a written summary
- OutcomeCompleted, no answer, busy, voicemail, failed — recorded as it happened
- Lead signalInterest or a booked appointment, detected on the transcript, opens a lead and a follow-up task
- PipelineNew → contacted → interested → appointment → won. Calls move leads forward; people decide won or lost
- Do not callA request on any call suppresses that number across every campaign
07 — The platform
Everything the system runs on.
Brio3 is a product your team logs into, not a service you email. These are the surfaces — each one built so a company can launch a campaign, take inbound, watch it live and trust the numbers.
- 01
Outbound campaigns
A contact list, an agent, a caller ID, calling hours in the contact’s time zone, retry rules, daily and concurrent limits. Draft, schedule, run, pause.
- 02
Inbound answering
Numbers assigned to agents with business hours. Incoming calls are answered by the agent and show up alongside everything else.
- 03
Live call monitoring
Every active call with status, duration and live transcript, updating without a refresh. End a call from the board when permitted.
- 04
Call history
Each completed call as a record: recording, transcript, summary, outcome, campaign and agent. Search and filter.
- 05
Contacts
CSV import with field mapping, lists, duplicate removal and phone validation before a number can be queued.
- 06
CRM pipeline
Leads open from detected interest or a booked appointment and move new → contacted → interested → appointment → won, with follow-up tasks and notes.
- 07
Knowledge base
Company information, services, products, FAQs, scripts, pricing and policies — what the agent knows on the call.
- 08
Workflow builder
Greeting, qualification questions, conditional responses, objection handling, appointment booking, escalation, voicemail handling.
- 09
Reports
Calls attempted and answered, connect rate, average duration, campaign and agent performance, appointments.
- 10
Five languages
English, Spanish, French, German and Arabic, with a curated set of voices to choose from per agent.
- 11
Test calls
Talk to any agent in the browser before it goes live — the same call you can take at the top of this page.
- 12
Users & permissions
Invite the team and scope access per area: agents, campaigns, contacts, live calls, reports, settings.
Next
See Brio3 run on your market.
Book a demo and we'll set up a working session — the voice agent live, against a real ICP, sourced from real data.